Cargo manager Abidjan Ivory Coast

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Location: Brussel
Job type: Permanent
Aircraft type:
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Sector: Freight, Cargo & Logistics
Job Role:

Cargo manager Abidjan – Ivory Coast

Mission

Be responsible on a daily basis for the cargo activities in a one-to-one and personal relationship with the client in order to make reservations, issue AWB’s and give out general service information in an efficient and autonomous way. Represents as real ambassador of Brussels Airlines its values and its professionalism towards the clients.

Tasks

* Be responsible for the verification of the documents import/export in order classify the cargo goods in function of the different prices by using Cargospot. Develop and maintain good and personal relationships with our customers

* Contacting the different stakeholders in order to solve all issues linked to the loading of the cargo goods.

* Determine the methods of loading, prepare all documents linked to this shipment and invoices.

* Follow-up on delivery by truck till the delivery address or till the cargo zone and assist with loading and unloading of the goods.

* Supervise and participate with the loading in order to reassure that the shipment is correctly loaded and in good shape.

* Encoding all files in Cargospot using the bar-code scanner.

Profile

* High school diploma or equivalent through experience

* Relevant experience as service agent.

* Relevant experience of IATA principles

* Welcoming attitude and frontline professional

* Technically skilled to provide service to third party airlines

* Commercial insight & attitude

* Easy interaction and convincing skills

* Profound knowledge of IATA ticketing & fares principles.

* All-round knowledge of the airport working procedures & process flows

* Stress resilient & flexible

* Team player

* Fluent in English and French

* Computer knowledge (MS office)

* Knowledge of Cargospot
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