Business Intelligence Specialist
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Location: Switzerland
Job type: Permanent
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Sector: Business & Administration
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Description
The Industry Data Management (IDM) holds a portfolio of Business Intelligence solutions for the travel industry, including Direct Data Solutions (DDS), Ticket Tax Box (TTBS), Airline Cost Management Group (ACMG) and Mileage data & publications. These are key services supporting revenue accounting, pricing, corporate planning, network planning, all essential airline commercial activities; main clients include airlines, airports, global distribution systems and general IT providers.
Services within the IDM portfolio have expanded considerably in the last few years. Forecast shows a continued growth in the number of passenger traffic and development of multiple airline distribution channels, this will drive then need for robust data solutions with increased automation and real-time data delivery. Reporting to the Business Intelligence Manager, the Assistant Manager BI Solutions specialist will be responsible for Design and implementation of automated processes for industry data processing within our business with a strong focus on data quality and compliance to industry policies and IATA resolutions.
Responsibilities
* Technical development of applications for data analysis; involves handling of complex structured and un-structured data sets part of IDM portfolio.
* Design one data gathering and analysis application with multiple data sets and implement an internal data storage for the use of IDM team. Enhancement of in-house solutions using different frameworks and windows applications.
* Support IDM Quality reporting: Enhance existing validations for data assets delivered by third parties. identify data patterns, and propose technical solutions to increase efficiencies.
* Lead the DDS quality monitoring activities, as required.
Qualifications and Skills
* University degree in engineering, business administration, or information technology;
* At least 5-year experience leading IT projects to successful implementation;
* Experience in the airline industry (IT, ticketing, commercial) with advanced knowledge of airline ticket/ticketless processes, sales distribution channels (NDC, HOT, RET, TCN reporting);
* Previous experience in Data Management and Data Quality Control.
* Advanced development skills (web development and services, Microsoft frameworks VB and C#) with good knowledge of BI Tool developer (Microsoft BI tool, Tableau, Google analytic);
* Database development and design using SQL server and stored procedures or Cloud services. Knowledge of API process, Json and XML services a plus;
* Excellent overall communication skills in English (written and oral), additional languages desired.
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At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:
* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch
Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
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