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Assistant EFB Administrator Jetstar
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Location: Melbourne
Job type: Permanent
Aircraft type:
Contact:
Sector: Business & Administration
Job Role:
- Melbourne based with attractive staff travel and industry benefits
- Permanent Full Time role
The role
Reporting to the EFB Administrator, the Assistant EFB Administrator is a critical role that will be responsible for ensuring that Pilot iPads perform to a high standard and in compliance with the requirements of the company Operations Manual and relevant legislation.
This critical role will be primarily responsible for administering the Jetstar Australia New Zealand EFB system in line with legislative and operational requirements. This position also acts as a support and backup position for the operations publications distribution role.
Some key responsibilities include:
* Overall iPad Management via AirWatch including monitoring usage, security support, content management, user management, application management, profile management and reporting
* iPad Support (HW and SW) including managing issues, coordinating suppliers to resolve issues, repair claims, content management, troubleshooting and hardware support onsite
* Database and manual management for navigation data distribution, weight and balance and manuals and documentation as required
* iPad/App training including induction and briefings to new starters as well as content management on intranet page
* Operations publications distribution support (OPD) - Assist where required in processing and distributing hard copy manuals and equipment to aircraft and ports
To be considered for this role, you will have:
* Tertiary qualification in IT or Aviation
* Previous experience in aviation industry is highly desirable
* Mobility or server management experience preferred
* Exceptional written and oral communication skills with a focus on attention to detail
* Strong/Advanced analytical skills; able to interpret a result set and propose/drive changes if required
* Outstanding administrative skills with experience with Microsoft office products including Word, Powerpoint, Excel, Access and Outlook
* Excellent organisational and interpersonal skills with the ability to prioritise conflicting tasks in order to meet strict deadlines and an inherent ability to liaise and maintain relationships effectively at all levels
* Own transport and be willing to work in multiple locations
* An ability to be on-call after hours
* Flexibility with early starts and late finishes
* A willingness to travel as required
To guarantee success in this role you will be a tech savvy individual that also possesses strong problem solving and stakeholder management skills. You will thrive on providing excellent service and support to the business where required by maintaining enthusiasm and integrity at all times. You will enjoy working in a fast-paced and sometimes unpredictable role, and will also be flexible, organised, honest, detail oriented, positive and able to use your initiative.
This is a fantastic opportunity to join a team of passionate professionals as we strive for consistent process improvement where safety is our number one priority in an overall business that continues to move and grow both here in Australia and the wider NZ and Asia regions.
All enquiries should be directed to recruitment@jetstar.com. Please note this email address is for enquiries only.
About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 8000 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 18 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
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