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Assistant Director External Affairs
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Location: Washington
Job type: Permanent
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Sector: Business & Administration
Job Role:
Reporting to Vice President, Member and External Relations, North America, the incumbent will promote and protect the IATA Distribution and Payment Transformation Agenda with government regulators and industry stakeholders.
Responsibilities
Identifies challenges and opportunities to promote and protect the IATA Distribution and Payment Transformation Agenda
Develop strategy to advance that agenda in the face of these challenges and opportunities
Develop and coordinate input from key internal (FDS, LEGAL, ECON) to advance the IATA distribution/payment agenda
Manage external stakeholder relationships to advance the IATA distribution/payment agenda, including but not limited to, airlines, travel agencies, payment companies, technology companies and GDSs
Work with FDS Transformation and IATA Corporate Communications to develop an effective communications plan to advance IATA’s distribution/communication agenda
Work with IATA governance (PSC, PACONF, Financial Committee, Legal Committee and Industry Affairs Committee) to develop and support industry distribution/payment solutions
Qualifications and Skills
University degree and a minimum of 15 years of professional experience in a relevant area
Understanding of the economic and competitive landscapes relevant to, and challenges, threats and opportunities faced by IATA and its members in the area of airline distribution and payment
Understanding of (and preferably experience with) airline distribution and payment practices and related IATA programs (NDC, One Order, NewGen ISS and Transparency in Payment)
Experience in advocating before government regulators (preferably in Washington and Brussels) and key industry stakeholders
Experience in stakeholder management among a diverse set of stakeholders (internal and external)
Excellent written and oral communication skills
Strong analytical and conceptual skills
Outstanding organizational skills with the ability to effectively prioritize, under pressure and with deadlines
Self-starter with a proven ability to produce results with minimal supervision
Cultural awareness and sensitivity
At the heart of IATA are our Values and Behaviors:
Competency
Definition
Team Leading
The ability to develop team spirit, co-operation and commitment within one’s own team by making goals and expectations clear, involving employees, and to stimulate the development of their personal capabilities.
Adaptability
The ability to adapt to and work effectively within a variety of situations, and with various individuals or groups.
Commitment to Quality
Is constantly looking for way to challenge monitor and improve the quality of work and processes (by competing against a standard of excellence) taking initiatives and creating systems.
Business Acumen
The understanding of the business, industry principles and overall performance, in terms of the finance and profitability measures. Ability to apply this understanding to achieve results and to increase the performance and profitability of the company.
Problem Solving
Develops and communicates ideas to solve complex issues. Interact positively with others to address misunderstandings and reach agreement. Keen to address a complex issues form various angles to understand the root cause.
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At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:
* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch
Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
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