Advisors Inflight Services Multiple Opportunities

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Location: Australia
Job type: Permanent
Aircraft type:
Contact:
Sector: Operations
Job Role:

Get to know us:

The Inflight Services team is vital part of the Customer Experience and Product division. Our mission is creating the best inflight food and beverage program, delivering an experience that could only be Virgin. We are ready to transform the delivery of our food and beverage experience, building operational capabilities and processes to delight our crew and passengers

Right now, we’re re-organising our team. This is your opportunity to become a key contributor to managing the dynamic catering operations across the Virgin Australia global network. If you are operationally and process minded, with experience in hospitality or aviation, this is the opportunity you have been waiting for.

Get to know the roles:

We are seeking a passionate and dedicated Advisors to support and manage the delivery of our network-wide catering and cleaning operations. You will support our operations team to deliver market leading processes, maximise financial performance without compromising quality, and build on a reputation for excellence with our crew and passengers.

We have the following opportunities available;

* Inflight Services (IFS) Catering Operations Advisor - Administration and the review and development of standard operating procedures, operational catering manuals and daily monitoring of airline catering suppliers to contract

* Inflight Services (IFS) Cleaning Operations Advisor - Administration and the review and development of standard operating procedures, operational cleaning manuals and daily monitoring of airline cleaning suppliers to contract

* Inflight Services (IFS) Planning Advisor - Administration and the review and development of standard operating procedures, departmental manuals

Let’s get to know you:

To be the standout applicant for these roles, you will be:

* People focused, understanding the value of relationships in a commercial and operational context

* Known for your excellent communication skills and passion for aviation and hospitality

* Proficient in writing operational processes and exceptional attention to detail

* Tech savvy with a proven experience in MS Office and Excel

* Obsessed with being a team player in a dynamic environment

* Experienced with performance measurement and monitoring, identifying areas for improvement

* Dynamic and have a versatile working style, comfortable in office and operational environments

* Flexible to travel with the team when required – both domestic and international

Above all else, your obsession with delivering the best customer experience will be evident in the way you work with people and stakeholders, and you will be ready and willing to apply your skills in our rapidly changing, fast paced operational environment.

Ready to fly?

If you are passionate about operations and hospitality, delivering on our brand promise and leading a team to champion better, apply now!

For more information about these roles, please see below job descriptions:
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